Return Policy

Ritzin Diamond Jewelry Return Policy

At Ritzin Diamond Jewelry, we are committed to your satisfaction. If, for any reason, you are not entirely happy with your purchase, we offer a straightforward return policy to make your shopping experience worry-free.

Eligibility for Returns:

We gladly accept returns within 30 days of the delivery date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Conditions for Returns:

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Return Process:

To initiate a return, please contact our customer support team. They will provide you with guidance on how to return the item and will assist you with the return process.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of business days.

Non-Returnable Items:

Custom-made or personalized jewelry, engraved items, and earrings (if the seal is broken) are typically non-returnable unless there is a defect in the product or an error on our part.

Contact Details:

Please ensure that your contact details are accurate in your order details, as this will facilitate a smooth return and refund process.

We value your trust in Ritzin Diamond Jewelry, and our aim is to make your experience as enjoyable as possible. If you have any questions or need assistance with a return, please don't hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to help you every step of the way. Thank you for choosing Ritzin Diamond Jewelry for your jewelry needs.